VERIFICATION
I no longer have access to the email address that I provided on signup. What should I do?
If you no longer have access to the email address you provided during signup, please contact our customer support team for assistance. They will be able to help you update your email address and complete the verification process. Please note that for ...
How do I verify my account on Zula Casino?
Follow the steps below to begin the verification process: To begin the verification process, you must be logged in to your account https://zulacasino.com/ Please have the following documents prepared: - Your Government Issued ID - A bank statement ...
Why do I need to verify my account?
Account verification is a common requirement in many industries, especially those that operate online. This process offers various benefits to users. For the safety and security of our platform, we strongly encourage all our players to verify their ...
What documents are needed to verify my account?
The following documents are required to verify your account: Valid ID Selfie (take a photo of yourself) Proof of address - not older than (3) months Bank statement - not older than (3) months Make certain that your documentation is: Indisputable and ...
What documents are needed for proof of address?
We would require a copy of one of the following documents, clearly indicating your current residence, to successfully verify your identification: · Water · Electricity · Sanitary and Sewage · Cable/Internet bill In addition, we also accept: · Receipt ...
What documents are needed to verify my ID?
To successfully verify your identification, we require a photo of each of the following: Document of identification (Valid ID) Selfie (photograph of yourself) Please ensure that your identification card is current and has not been revoked and that ...
How long does it take for the account verification?
After you have submitted all of the required information, the verification process may take between 3-7 business days. We strive to complete all account verification requests as soon as possible. The above timeframe is contingent on all submitted ...
Enhancing Identity Verification for a Safe and Secure Social Gaming Experience
At Zula Casino, we strive to provide a secure and trustworthy gaming experience for our users. One of the measures we take to ensure the safety of our platform is requiring users to verify their email address and phone number. In this article, we ...
The email address I provided on signup is incorrect or misspelled. What should I do?
If the email address you provided during signup is incorrect or misspelled, you will need to update it by contacting our customer support team. Please note that for security reasons, we may need to ask you some questions to confirm your identity ...
I never received the verification email. What should I do?
If you have not received the verification email, please first check your spam folder. If you cannot find it there, try using the "resend email" option. If you still do not receive the email, please contact our customer support team for further ...
I'm not sure if I used the correct email address on signup. How can I check?
To check the email address you used during signup, simply click on the sidebar in our lobby. Your email address will appear above your account ID.
My phone number is already verified on a different account. What should I do?
If your phone number is already verified on a different account, please contact our customer support team for assistance. We will investigate the issue and help you resolve it as quickly as possible. To assist us with the investigation, please ...
I no longer have access to the phone number I previously provided. What should I do?
If you no longer have access to the phone number you previously provided, please contact our customer support team for assistance. We understand that circumstances can change, and we will do our best to help you verify your account with a new phone ...