TECHNICAL ISSUES AND GAMEPLAY
How to contact our customer support?
To get in touch with our Support Team, simply click on the "Contact Us" button at the website's footer. From there, select the relevant issue from the dropdown menu, provide your email address and details, and type your question. Once you submit your ...
How can I switch between Gold Coins and Sweeps Coins?
Every game can be played using both Gold Coins and Sweeps Coins. To change the currency that you’re playing with, use the “GC” and “SC” buttons located at the top of your screen.
Are the games on Zula Casino fair?
Our games come from only the most reputable social casino software providers known for offering products that have been tested for fairness.
Can I transfer points between Gold Coins and Sweeps Coins balances?
Since Gold Coins and Sweeps Coins are different currencies that work independently, you won’t be able to transfer points from one balance to the other.
What is the minimum age to play our games?
You need to be at least 18 (in the US) years old in order to register at our casino and play our games. However, the age limit can depend on your location. Make sure to check the sweepstakes laws of your state or talk to a legal expert before you ...
Can I play for free?
Absolutely! All of our games can be played for free using both Gold Coins and Sweeps Coins. We credit millions of coins to our players every day after they log in. Once you’ve used up all of your free coins, our system will always provide free coins.
How do I refer a friend?
At Zula Casino, we offer an array of exciting bonuses and promotions to our players. One such promotion is our Refer a Friend program, which allows you to earn bonus points when you invite your friends, relatives, and family members to join the fun. ...