How to contact our customer support?
To get in touch with our Support Team, simply click on the "Contact Us" button at the website's footer. From there, select the relevant issue from the dropdown menu, provide your email address and details, and type your question. Once you submit your request, we will promptly respond to your inquiry.
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Which banks are accepted for bank verification?
To complete your bank account verification at Fortune Wins, you will need to submit a bank statement from a supported financial institution. ✅ Accepted banks We accept bank statements from all major US banks, including (but not limited to): Bank of ...
Enhancing Identity Verification for a Safe and Secure Social Gaming Experience
At Zula Casino, we strive to provide a secure and trustworthy gaming experience for our users. One of the measures we take to ensure the safety of our platform is requiring users to verify their email address and phone number. In this article, we ...
How do I verify my address?
To complete your address verification, you’ll need to provide a valid proof of residency document that clearly shows your full name, current residential address, and a statement or billing date that is no older than 3 months. We accept the following ...
Important updates for TN players
As part of our commitment to keeping players informed, this message outlines important upcoming changes that may affect your account if you are located in Tennessee. After careful consideration, our platform has decided to withdraw its Sweepstakes ...
How can I close my account?
If you wish to close your account, please open a ticket by selecting one of the options on our customer support portal support.zulacasino.com and select "Close my account" option from the dropdown list.