How long does it take for the account verification?

How long does it take for the account verification?

After you have submitted all of the required information, the verification process may take between 3-7 business days. We strive to complete all account verification requests as soon as possible.
‚ÄčThe above timeframe is contingent on all submitted documents meeting the necessary criteria.

Please ensure that you supply the correct documentation to avoid any delays in your account verification process.

The following documents are required to verify your account:

  • Valid ID 

  • Selfie (take a photo of yourself) 

  • Proof of address - not older than (3) months

  • Bank statement - not older than (3) months



Make certain that your documentation is:

  • Indisputable and Legible

  • Within the acceptable period


You won't be able to redeem prizes until your account has been verified.


Once we have received all of the required documentation from you, the verification process will begin; you will be notified of the status of your account upon successful completion of the process.


For more information on the verification checks we perform, please see Verification and Confirmation - Section 6



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