How to contact our customer support?
To get in touch with our Support Team, simply click on the "Contact Us" button at the top right corner of our homepage. From there, select the relevant issue from the dropdown menu, provide your email and details, and type your question. Once you ...
I cannot log in to my account. What should I do?
If you are having issues accessing your account, it’s possible that one of the following things has happened: You have forgotten your password — To reset the password, click on Forgot Password in the login screen and follow the instructions to set a ...
Can I play for free?
Absolutely! All of our games can be played for free using both Gold Coins and Sweeps Coins. We credit millions of coins to our players every day after they log in. Once you’ve used up all of your free coins, you’ll be able to get them again the next ...
I never received the verification email. What should I do?
If you have not received the verification email, please first check your spam folder. If you cannot find it there, try using the "resend email" option. If you still do not receive the email, please contact our customer support team for further ...
How can I redeem my prize on Zula Casino?
To redeem your cash prize, click on the icon in the top right corner of the screen and select “Redeem” from the drop list. Choose how many Sweeps Coins you want to redeem and click on “Proceed.” If you’re doing this for the first time, you’ll be ...